We hope you are satisfied with your purchase. If you are not satisfied, we offer reasonable returns and refunds.
I. Return Application Period
Customers can apply for a return or refund within 7 days of receiving the goods.
Applications submitted after the return period may not be processed.
II. Conditions for Returnable Goods
Goods meeting the following conditions can be returned:
Product has quality issues
Incorrect product received
Product damaged during transportation
Size is incorrect
Dissatisfaction with the product
Opened goods can also be returned
To enhance your shopping experience, you can still apply for a return even if the product has been opened.
However, please ensure that:
The product has not been intentionally damaged
The product is in basically intact condition
Accessories and packaging are as complete as possible
We reserve the right to refuse returns of goods that clearly affect resale.
III. Situations Where Returns Are Not Supported
Returns may not be processed in the following situations:
Exceeding the return application period
Product damaged by the customer
Severely missing product
Problems caused by improper use
IV. Return Application Process
To apply for a return, please contact customer service via email and provide:
Order Number
Order Email Address
Problem Description
Product Photos (if available)
After customer service confirms, they will provide you with return instructions.
V. Refund Policy
After receiving and confirming the returned item, we will process the refund as soon as possible.
Refund processing time is usually 3-10 business days.
The exact arrival time depends on the processing speed of the payment institution or bank.
VI. Return Shipping Costs
For returns due to product quality issues, we will bear the return shipping costs.
For returns due to personal reasons (such as dislike, incorrect size, etc.), the return shipping costs are usually borne by the customer.
VII. Return Address
Please do not return items directly without contacting customer service for confirmation.
Return Address:
Email:
VIII. Order Cancellation
Unshipped orders: Usually can be cancelled free of charge.
Orders already shipped: Returns will be processed according to the return procedure upon receipt of the goods.
IX. Contact Us
If you have any questions about our return and refund policy, please feel free to contact us:
Email:
Thank you for your support and trust in tadabuyselection.com.